Sentiment analysis that goes beyond
Go deeper than tags and tickets. Surface nuanced signals, spot patterns, and turn sentiment into action.
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Overview
Your single source of truth for sentiment analysis.
Key Benefits at a Glance
Answers, not guesses: Get to the why behind customer behavior. Oraion delivers insights directly to your product and support teams, no data wrangling required.
Natural conversations with your data: Drill into specific themes, cohorts, or regions. Just ask, no SQL or waiting on a report.
Instant action: Oraion plugs into your existing workflows, so you can close the loop faster. Automate follow-ups, trigger alerts, and escalate issues based on instant insight.
Built for global enterprises: Understand how your customers feel, in any language they speak.
A knowledge hub built for messy, human data
Oraion ingests and analyzes data from everwhere you enterprise operates, like social posts, chat logs, voice transcripts, and emails across millions of conversations.
Built from proprietary agentic AI, Oraion doesn’t just summarize. It thinks, detects patterns, and identifies what matters.
One source of truth across all customer contact, finally.
Sentiment that goes beyond the surface
Detect emotional tone, urgency, and distress, even when it’s subtle or masked.
See how customers feel, not just what they say.
Combine signals across channels to uncover friction, delight, and root causes.
Secure, flexible deployment
Oraion integrates with the tools your enterprise is already using, like Microsoft 365, Salesforce, Zendesk, Slack, and more. Seamless connections, no disruptions.
